Frequently Asked Questions
How to download
Order ebook file in a CD
Contact 
This web site has been online since 2000
Recovery-After-Divorce.com © L.Jenner All Rights Reserved

* You will require Windows 98 or higher.

1. What is an e-book

2. I have never downloaded an e-book file before. Can you help me?

3. Why must I download my e-book file before I place my order?

4. If I experience a problem with my E-book, what kind of Guarantee can you offer me?

5. Can I read my e-book when I am not connected to the Internet.

6. Who handles your financial transactions?

7. What is an UNLOCK KEY?

8. How do I obtain an UNLOCK KEY for my unique downloaded e-book.

9. How do I pay for the UNLOCK KEY?

10.I want to buy an UNLOCK KEY. What kind of money cards are accepted?

11. Will my information, including my e-mail be secure and private?

12. Who is the author of these ebooks and self help programs?

13.Problem..I have lost my downloaded file
Problem...I cannot open my e-Book
Problem...Test pages do not open when I click on the link and free reads do not open.
Problem..I get black pages
Problem..Whenever I click on the contents it tells me I must Purchase an unlock key.
Problem..Server had an interuption when I was making my purchase
 

1. What is an e-book? 
An e-book is an entire book of electronic pages rather than paper. The pages are  very similar to web pages like this one. Therefore you require to have Windows 98 or higher to read this ebook.

2. I have never downloaded an e-book file before. Can you help me?
Yes, here are some step by step instructions. You may print them out to follow the procedure as you download. 

3. Why must I download my e-book file before I place my order?
This eliminates many frustrations for you and for me. This assures you that this particular e-book file is compatible with your computer before you have made a purchase. 
Here are reasons why downloading the ebook file first before making a payment is a terrific way to do business with you: 

  • You already know that the ebook file has downloaded successfully and that the test pages are opening correctly.
  • You can do your downloading at your own pace, rather than under pressure of "This link will only be accessible for so many minutes or Do not leave this page until you have successfully downloaded."
  • You can examine how your e-book works by opening the sample page and printing it.
  • If  my server or your server is experiencing problems, while you are in the process of downloading, the file arrives corrupted and the ebook won't work. Having the priviledge of to simply re-download (as often as you want twenty-four hours a day) until your test pages open correctly and then doing the purchase, eliminates you having to email a request for a new download link or avoids the frustrations of screaming for a refund to eliminate the frustration. 99.5% of the time you only need to download once.
  • You can check to see which file is best for your computer  and also where is the best place to store it on your computer. 
  • You can change your mind where you want to permanently save your file (e.g. Desktop or a folder) and which computer you want to save it on, before you place your order.
  • You know that it can be read when you are offline.
  • You know what an e-book is and how it work
  • Paying before downloading avoids the stress of having to e-mail me:  ...Because you have already paid for it and then have a problem with the download afterward. ... Because you discover the file is not compatible with your computer or has arrived corrupted. To ask for another because you know you downloaded it but now it is lost someplace on your computer and you just can't find it or that you cannot remember your password or you are so frustrated because you wanted the information but now can't get into it and to put an end to to your frustration you want a refund. Or your anxiety level rises when  you can't get it to work so you are concerned you wasted your money, that nobody will care, won't help you, or you'll never get money's worth or that you'll have to wait many days before someone will answer your email....  Downloading before you buy simply eliminates all this frustration.
4. If I experience a problem with my E-book, what kind of Guarantee can you offer me?
If your E-Book accidentally gets deleted, your computer crashes, or  you change computer, simply contact me with your receipt number and I will be happy to help you.

5. Can I read my e-book when I am not connected to the Internet.
Yes. Only connect to the Internet when you click on the links leading to outside sources.

6. Who handles your financial transactions? 
ClickBank Keynetics offer you a safe, efficient shopping experience. The checkout is simple and offers you a variety of payment options. They are customer service friendly and guarantee satisfaction even after the sale. They have been handling my sales since July of 2000 and my customers have always been satisfied.

7. What is an UNLOCK KEY?
An Unlock key are unique numericals that will unlock and make available for reading all pages in your e-book. You use it only one time and it unlocks the entire book permanently.

8. How do I obtain an UNLOCK KEY for my unique downloaded e-book.
Each e-book has a page where you can buy your UNLOCK KEY for the downloaded e-book which is on your computer (desktop.) At anytime, twenty-four hours a day, you connect to the Internet, click on the link to take you immediately and directly to the safe secure ClickBank  server. 

9. How do I pay for the UNLOCK KEY?
1. You will need a credit card. Click on the Pay link and simply follow the easy instructions. After payment is successful, you will see the exact receipt of your transaction and you may print it. This receipt, along with a number, and my  e-mail address will be sent to your mailbox.
2. Clicking "Next"  gives you your UNLOCK KEY and the next click you are back into your e-book and you may disconnect from the Internet. The entire ebook is accessible immediately.

10. I want to buy an UNLOCK KEY. What kind of credit cards does ClickBank accept?
MasterCard, Visa, Discover, American Express, Eurocard, Bravo, Visa Debit, Novus, MasterCard Debit, Carte Blanche, and JCB. Check the order form for any changes.

11. Will my information, including my e-mail be secure and private?
Absolutely. My Privacy Policy is that your information and email will NEVER be used to spam, to sell you anything, or sent to any other party.

12. Who is the author of these ebooks and self help programs?
My name is Louise G. Jenner . I am the author of all these ebooks and you may ask me questions regarding the ebooks programs and information. I will be happy to answer your questions.

13.Problem..I have lost my downloaded file
1. Problem...I cannot open my e-Book
2. Problem...Test pages do not open when I click on the link and free reads do not open.
3. Problem..I get black pages
- It encountered an error while in the download process somewhere on the Internet... therefore delete this file and re-download.
4. Problem..Whenever I click on the contents it tells me I must Purchase an unlock key.
- This is because these pages are locked and until you purchase the UNLOCK KEY it will remain locked.
5. Problem..Server had an interuption when I was making my purchase.
If you did not see your receipt of transaction, simply go back and redo the purchase.
Any other problem contact me immediately. 



Order ebook file in a CD   (You will require Windows 98 or higher.)
Contact 
 

This web site has been online since 2000
Recovery-After-Divorce.com © L.Jenner All Rights Reserved


 

Note to New Learners: You are welcome to Copy and paste these instructions for reference.

How to Download an EXE File

1. Connect to the internet. 
2. Refresh the page to get the most recent download exe link. 
3. Click Exe file to download. 
4. A window will pop up
 You may get a Security Warning
(Know that Yes, all these files have been scanned through Norton Anti Virus and are clean and safe.)

5.A window will say, "Would you like to open the file or save it to your computer?" Or "Would you like to run or save this file to your computer.
Click SAVE

6. Save file to your computer (Desktop) 
In your computer pop up window at the top, in the drop down arrow scroll to Desktop because it is the easiest to access. Or choose any other place you would like to store it.
Click SAVE

7. When it has completed if the window does not ask you, "Do you want to open the file?) Then click Close

*. Click on the new icon on your desktop. The ebook file will open. Read test or gift pages. 



To UNLOCK all of the pages you will be required to purchase the downloaded ebook's unique UNLOCK Key. You must be online to make your purchase.. Follow the easy steps. 

After successful payment for your key is receive, you will automatically receive a record of the transaction in your inbox, including my contact e-mail. You will immediately be provided with your UNLOCK KEY. Follow the instructions at the bottom of page and your your entire e-book will be permanently opened. Read and enjoy!.
-   Check your mailbox for receipt of the transaction and a contact e-mail. 

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