Frequently Asked Questions
How to download
Order
ebook file in a CD
Contact
This web site has been online since
2000
Recovery-After-Divorce.com ©
L.Jenner All Rights Reserved
* You will require Windows 98 or higher.
1. What is an e-book?
2. I have never downloaded an e-book
file before. Can you help me?
3. Why must I download my e-book file before
I place my order?
4. If I experience a problem with my E-book, what kind
of Guarantee can you offer me?
5. Can I read my e-book when I am not connected
to the Internet.
6. Who handles your financial transactions?
7. What is an UNLOCK KEY?
8. How do I obtain an UNLOCK KEY for my unique downloaded
e-book.
9. How do I pay for the UNLOCK KEY?
10.I want to buy an UNLOCK KEY. What kind of money cards
are accepted?
11. Will my information, including my e-mail be secure
and private?
12. Who is the author of these ebooks and self help programs?
13.Problem..I have lost my downloaded file
Problem...I cannot open my e-Book
Problem...Test pages do not open when I click on the
link and free reads do not open.
Problem..I get black pages
Problem..Whenever I click on the contents it tells me
I must Purchase an unlock key.
Problem..Server had an interuption when I was making
my purchase
1. What is an e-book?
An e-book is an entire book of electronic pages rather than paper.
The pages are very similar to web pages like this one. Therefore
you require to have Windows 98 or higher to read this ebook.
2. I have never
downloaded an e-book file before. Can you help me?
Yes, here are some step
by step instructions. You may print them out to follow the procedure
as you download.
3. Why must I download
my e-book file before I place my order?
This eliminates many frustrations for you and for me. This assures
you that this particular e-book file is compatible with your computer before
you have made a purchase.
Here are reasons why downloading the ebook file first before making
a payment is a terrific way to do business with you:
-
You already know that the ebook file has downloaded successfully and that
the test pages are opening correctly.
-
You can do your downloading at your own pace, rather than under pressure
of "This link will only be accessible for so many minutes or Do
not leave this page until you have successfully downloaded."
-
You can examine how your e-book works by opening the sample page and printing
it.
-
If my server or your server is experiencing problems, while you are
in the process of downloading, the file arrives corrupted and the ebook
won't work. Having the priviledge of to simply re-download (as often
as you want twenty-four hours a day) until your test pages open correctly
and then doing the purchase, eliminates you having to email a request for
a new download link or avoids the frustrations of screaming for a refund
to eliminate the frustration. 99.5% of the time you only need to download
once.
-
You can check to see which file is best for your computer and also
where is the best place to store it on your computer.
-
You can change your mind where you want to permanently save your file (e.g.
Desktop or a folder) and which computer you want to save it on, before
you place your order.
-
You know that it can be read when you are offline.
-
You know what an e-book is and how it work
-
Paying before downloading avoids the stress of having to e-mail me:
...Because you have already paid for it and then have a problem with
the download afterward. ... Because you discover the file is not compatible
with your computer or has arrived corrupted. To ask for another because
you know you downloaded it but now it is lost someplace on your computer
and you just can't find it or that you cannot remember your password or
you are so frustrated because you wanted the information but now can't
get into it and to put an end to to your frustration you want a refund.
Or your anxiety level rises when you can't get it to work so you
are concerned you wasted your money, that nobody will care, won't help
you, or you'll never get money's worth or that you'll have to wait many
days before someone will answer your email.... Downloading
before you buy simply eliminates all this frustration.
4. If I experience
a problem with my E-book, what kind of Guarantee can you offer me?
If your E-Book accidentally gets deleted, your
computer crashes, or you change computer, simply contact me with
your receipt number and I will be happy to help you.
5. Can I read my
e-book when I am not connected to the Internet.
Yes. Only connect to the Internet when you click on the links leading
to outside sources.
6. Who handles
your financial transactions?
ClickBank Keynetics offer you a safe, efficient shopping experience.
The checkout is simple and offers you a variety of payment options. They
are customer service friendly and guarantee satisfaction even after the
sale. They have been handling my sales since July of 2000 and my customers
have always been satisfied.
7. What is an UNLOCK
KEY?
An Unlock key are unique numericals that will unlock and make available
for reading all pages in your e-book. You use it only one time and it unlocks
the entire book permanently.
8. How do I obtain
an UNLOCK KEY for my unique downloaded e-book.
Each e-book has a page where you can buy your UNLOCK KEY for the downloaded
e-book which is on your computer (desktop.) At anytime, twenty-four hours
a day, you connect to the Internet, click on the link to take you immediately
and directly to the safe secure ClickBank
server.
9. How do I pay
for the UNLOCK KEY?
1. You will need a credit card. Click on the Pay link and simply follow
the easy instructions. After payment is successful, you will see the exact
receipt of your transaction and you may print it. This receipt, along with
a number, and my e-mail address will be sent to your mailbox.
2. Clicking "Next" gives you your UNLOCK KEY and the next click
you are back into your e-book and you may disconnect from the Internet.
The entire ebook is accessible immediately.
10. I want to
buy an UNLOCK KEY. What kind of credit cards does ClickBank accept?
MasterCard, Visa, Discover, American Express, Eurocard, Bravo, Visa
Debit, Novus, MasterCard Debit, Carte Blanche, and JCB. Check the order
form for any changes.
11. Will my information,
including my e-mail be secure and private?
Absolutely. My Privacy Policy is
that your information and email will NEVER be used to spam, to sell
you anything, or sent to any other party.
12. Who is the author
of these ebooks and self help programs?
My name is Louise
G. Jenner . I am the author of all these ebooks and you may ask me
questions regarding the ebooks programs and information. I will be happy
to answer your questions.
13.Problem..I have lost my downloaded
file
1. Problem...I cannot open my e-Book
2. Problem...Test pages do not open when I click on the link and free
reads do not open.
3. Problem..I get black pages
- It encountered an error while in the download process somewhere on
the Internet... therefore delete this file and re-download.
4. Problem..Whenever I click on the contents it tells me I must Purchase
an unlock key.
- This is because these pages are locked and until you purchase the
UNLOCK KEY it will remain locked.
5. Problem..Server had an interuption when I was making my purchase.
If you did not see your receipt of transaction, simply go back and
redo the purchase.
Any other problem contact me immediately.
Order
ebook file in a CD (You will require Windows
98 or higher.)
Contact
This web site has been online since
2000
Recovery-After-Divorce.com ©
L.Jenner All Rights Reserved
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